1. Once you chat an agent on Zendesk with the customer having email. After close of chat, An email is sent to the customer to rate the agent he or she had a chat with
2. This is how the message is sent to the customer in his email
3. If the customer clicks on the good rate, it will take effect on the agents dashboard likewise a bad rate will effect on the agents dashboard
Comments
0 comments
Article is closed for comments.